UK standard delivery* is just £4.99 on orders under £40
FREE UK standard delivery* on all orders over £40
*We estimate that your order will be delivered within 3-5 working days, subject to availability. Delivery charges are for Mainland UK address only and excludes the Highlands and Isle of Wight. FREE UK standard delivery applies to orders of £40 or more.
For information and enquiries about delivery charges to other locations, please contact us: info@haxnicks.co.uk or phone 0117 9341799.
Please note, a signature will be required upon delivery unless we have authorisation from you that the goods can be left.
Returns Policy
All our products are designed to be functional and robust, and to give real value to our customers. In the unlikely, and most unusual event that you receive a product that is defective or unsatisfactory, we ask please that you to return it to us unused within 21 days. Let us know what was wrong and whether you would like a replacement or a refund. This commitment in no way impacts on your statutory rights.
Cancellation Policy
If you change your mind and wish to cancel your order then we can do that for you, as long as you let us know before your order is dispatched. Once the order has been dispatched please refer to the returns policy.
Product Availability Information
We try very hard to match stock levels to demand, but if your order is likely to be delayed pending stock availability we will let you know as soon as possible.
Once you have placed an order on our website we will send you an e-mail with information on how you can track your order.
We will then e-mail you again when your order is sent out giving information on the courier and the consignment number so you can check on delivery using the courier’s website.
United Kingdom United KingdomI do love these containers and the fact I can fold away until reuse next year is so beneficial with my tiny storage space! They are all planted up and not only functional, they look fantastic too. I would say I was not at all impressed with the customer service for ordering though. I had considerable delay between order and despatch with no information as to what was happening. When I called up to find out what was going on I was told there was a delay from the supplier. I do feel customers should be informed what is going on with their order, especially when they have paid weeks previous. So, fantastic pots but not great customer service in managing customers expectations and communication.
United KingdomI bought these for environmental reasons avoiding plastic to grow tomatoes which they are great for , however I have marked down a star because of the plastic tag attaching the label ! ! I would like more but am hesitant for this very reason
United Kingdom
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